Take advantage of real-time payment transaction monitoring with INETCO Insight and take your business to the next level.
Monitor Payment Transactions in Real Time
INETCO Insight®, digital banking transactions across all your digital banking channels, self-service networks, and payment processing environments. It provides a real-time, end-to-end operational view of the performance of digital banking transactions happening across your omni-channel banking environment. By capturing and optimizing rich transaction data enterprise-wide and feeding it directly into channel management, analytics, fraud monitoring, IT performance, and preferred cash management systems, it accelerates digital transformation strategies.
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Monitor transaction-level data across all channels.
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View end-to-end business performance across the enterprise.
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Obtain a single point of view across all banking channels.
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Receive real-time alerts based on card errors, slowdowns, and failures.
02
Reduce service costs
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Resolve transaction slowdowns, timeouts, and failures 65-75% faster.
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Increase first-call resolution rates.
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Reduce service dispatches.
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Deliver an Exceptional Omni-Channel Experience
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Reduce unsuccessful interactions with consumers by up to 26%.
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Enhance availability across all self-service devices.
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Deliver customer transaction data to any application or team that needs it.
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Increase Operational Efficiency.
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Optimize real-time data acquisition to accelerate troubleshooting, enabling you to identify, investigate, and isolate the causes of transaction errors, slowdowns, and unexpected rejections up to 80% faster.
Maximize Your Insight!
INETCO Analytics®, on-demand banking and customer analytics platform, provides groundbreaking insights into when, where, and how your retail bank or financial institution's customers interact.
Whether your monitoring card performance across banking channels, identifying transaction anomalies, or delving deeper into customer behaviors and channel profitability, it's time to make data access the focus of your analytic strategy.
By providing on-demand access to streaming transaction data and business insights, you can now make timely decisions that will have a positive impact on profitability and the ultimate customer experience - across all self-service banking channels, payment processing, and card issuer environments.
Customer Interaction
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Understand customer interaction across all banking channels
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Visualize every consumer interaction across all banking channels
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Identify top customers and revenue opportunities
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Run predictive modeling and algorithms for faster, better decisions
Efficiency-Focused
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Increase profitability with data-driven business strategies.
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Understand the location and profitability of all self-service devices.
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Create customized views for operations, channel, and fraud teams.
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Focus on the data that matters to you.
Total Reporting
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Integrate timely action and reporting with data-driven intelligence.
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Accelerate the reporting process across all banking channels.
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Continuously update customer transaction data.
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Merge and ingest various data types.
Real-time
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Real-time, network-based transaction data capture
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Passively capture in-flight transactions across all payment channels, straight off the wire. No heavy instrumentation, no contextual information stripped at the terminal handler or payment switch level.